Once you have created a return request and we have approved, you can either self-ship or opt for our return pick-up service.

If you self-ship, the entire order amount will be refunded to your source account of payment. 

If you opt for our return pick-up service, the amount will be refunded after adjusting the shipping cost
of INR 200 to your source of payment. 

For order payments made in COD, the transfer will be made to your bank account after adjusting the shipping cost of INR 200.

If the reason for return is delivery of a wrong/damaged product or any other error on Vishnu’s behalf, the entire order amount (that is inclusive of shipping cost) will be refunded to your source/bank account.

If during quality check, the returned product is found to be used, washed, altered, or damaged, the product will be shipped back to the customer and no refund will be initiated. Furthermore, the customer will be blacklisted for future purchases.